We are writing this letter to tell you what a pleasure it was to work with Darrell Thomas and
Robert Nelson Construction in the process of building our home from 2007-08.
Darrell is the ultimate professional. But he is much more than that. From the moment we met
him over a year before we began building our home, we felt that we could trust him to protect
our best interests and give us sound advice. Within a few minutes of meeting Darrell we didn' t
want to work with anyone else. Our intuition did not mislead us, as we came to appreciate him
more with each passing phase of the building. Please allow us to explain in more specific detail.
This is the first home we have ever built, and we had heard horror stories about the problems
encountered in building. But Darrell was more than willing to work with us to guide us through
each and every step of the way, always friendly and courteous in answering our many
uninformed questions. He was thorough and respectful, and gave us explanations that were clear
and reassuring to novices like ourselves. He made sure that all the sub contractors completed
their jobs on time, so that the delays we anticipated were never more than a slight variation from
the schedule. In addition, the workmanship was of the highest quality, and any concerns were
resolved by Darrell in a calm and professional manner. In fact, some things.were completed
earlier than expected. Even after the completion of the home, he has been "on hand" to review
our questions and arrange for any post-building adjustments. He is always prompt in returning
calls or coming to our home, and acts like he has nothing else that is more important than our
wants and desires. On several occasions Darrell advised us against more costly options, and
worked with us to shave costs in many ways. To summarize, Darrell Thomas made what is
apparently a stressful experience into one that was very enjoyable and rewarding.
We also found working with Robert Nelson Construction extremely positive. All of the people
associated the this company, including Mr. Nelson himself, his son Mathew, the office manager
Connie and all others were always courteous, professional, and made us feel that they were
watching out for our best interest every step of the way. We feel very fortunate to have worked
with this outstanding group of professionals. All who come to visit our home are very impressed
with the workmanship and quality of construction. We will always treasure our experience.
As a result of this positive experience, we have recommended Robert Nelson Construction and
Darrell Thomas to our friends who are considering building. We would not hesitate to build with
them again, although we can't imagine ever leaving om beautiful home!
C.Y. and Jini Roby - Woodland Hills, Utah
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